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| FAQ |
Question:
How do I know my mobile phone is Java supported phone?
Answer:
You can always refer to the manual that comes with your mobile phone. Normally, if your phone is Java Application supported, you will found some words like/similar to ¡°Application¡±, ¡°Java¡± menu in your phone¡¯s main menu. Most of the modern phones today are Java supported.
Question:
How do I know Mobile Secretary is compatible with my mobile phone?
Answer:
You can always download the free/trial version to test before you made the purchase. We try to design this software as cross mobile devices as possible. In fact, there are also Palm devices with JRE/JVM installed are also compatible with Mobile Secretary.
Question:
What will happen after I made the purchase?
Answer:
We will send you the application download information to your email account, which you entered when you made the purchase.
Question:
How soon will I get the information to download the full version after I made the purchase?
Answer:
You will get your download information email within 24 hours. If you still not yet received any email/response from us, kindly send us an email to let us know. This might due to your email account marked our email as JUNK/SPAM.
Question:
What will happen after I purchase the application but facing installation problem?
Answer:
No problem, kindly send us an email to our support at support@exwebtech.com, just told us your purchase code, phone model, is GPRS available, is PC install capable, our friendly support will help you to solve the problem.
Question:
What installation method do you offered, if I made a purchase?
Answer:
We offer WAP download installation by default. Kindly send email to our support team if you prefer other installation method.
Question:
Does Mobile Secretary provide reinstallation support?
Answer:
Yes, we do, but we reserved the right to refuse the reinstallation in certain condition.
Question:
Where can I find the detailed instructions for the installation?
Answer:
You are welcome to visit our forum page for Local Bluetooth/IrDA PC linked method or for WAP Download method.
Question:
Where can I get more information for this application?
Answer:
You can always visit our forum at http://www.mbsecretary.com/forum/ for more information.
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